Wipe it gently with the lint-free cloth with alcohol. Be careful not to damage or leave residue on the contacts. Wipe the surface of the cartridge contacts gently. Locate the metal contacts of the cartridge.Take out the new cartridges from the printer and place it on a flat surface with a paper towel underneath.It's easy to fix your printer ink not working using a lint-free cloth and isopropyl alcohol. Tip 2 - Cleaning the metal contacts of the printer and cartridgesĪnother reason for ink cartridge failure is that your cartridge chips or printer's contacts might be dirty. Once the new cartridge is in place, turn on the printer. After plugging in, reinstall the new cartridge.Wait for at least ten minutes before plugging the printer again.Remove the power cord to clear the printer's memory. To avoid ink leaks, place the cartridge on a flat surface with a paper towel underneath. Remove the new cartridge from the printer.If it's still not working, try unplugging the printer to clear its memory.Check if your printer is now recognizing the new cartridge.Remove the used cartridge and replace it with the new one.Allow the machine to recognize the old cartridge for a few minutes.Install the used cartridge in the printer.To resolve this problem, reinstall the used ink cartridge. It's still detecting the data from the used cartridge. Your printer's memory might not have been cleared. Take note that these tips for your printer not recognizing cartridges are applicable regardless of the brand. The second tip is manually cleaning your cartridges to free it from dust or debris so it can function properly. We'll give you two simple tips for fixing the issue.įirst tip is resetting the printer's memory so it can detect the data from your new cartridge. Now that we better understand why your printer doesn't recognize the new cartridge and what error messages we might encounter, let's proceed with fixing the cartridge not recognized problem. Printer Not Recognizing Ink Troubleshooting Tips The printer has not been used for long, causing the cartridges and their metal contacts to dry.It's still reading the data from the previous chip.
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